Contact

One inbox for everything: support@lipsyncer.shop. We read every message and usually reply within a day or two.

For faster help on these topics

• Billing / credits not showing up: include your browser token (the 8-character code shown under the credit packs) and your PayPal transaction ID.
• A render failed: include the mode you used (photo or video) and roughly when you tried — failed renders don't consume your free video or credits.
• Takedown / consent issue: if a video made elsewhere was created using your face or voice without consent and it references this tool, write to us with the details — see our policy page for how we handle it.

LipSyncer is an independent site, not affiliated with HeyGen, FreeLipSync, MiniMax, or any other platform named on this site.